Privacy Policy

InfoSolarShop values and respects your privacy and is committed to protecting your personal data.
This privacy policy explains how we use and protect your personal data that you give us, your privacy rights and how the law protects you.

This privacy policy was last updated in February 2022. We may update this policy at any time by amending this page. You should check this page from time to time to review any changes we have made.

What personal data we collect

We may collect information from you in the course of our business including through your use of our website, your relationship or interactions with our staff or when you engage us or another security company in the provision of services.
The personal data that we process includes:

  • Contact information including email and phone number
  • Basic information including name (including your name prefix or title), job title and the company you work for.
  • Technical information including IP address, operating system, web browser and other technology on the devices that you use to access our website.
  • Information you provide as part of an enquiry into our services.
  •  Information you provide as part of your job application and during an interview.
  •  Any other information which you may provide to us.
    Where relevant, we hold limited sensitive personal data relating to your access and dietary requirements if you are visiting our premises.

How is your personal data collected?

  • Contact forms – we collect information when you fill in forms on our website or contact us via email, phone or letter.
  • Services – we collect information from you when you provide it to us in the course of us or another Security company providing you with services.
  • Personal interactions – we collect information from you when you interact with our staff in person, or via email, telephone, video-conferencing or any other form of communication.
  • Automated technologies – we collect information about you automatically via technology tools.
  • Security companies – we collect information about you from our Security companies in accordance with contractual arrangements in place with you.
  • Third parties – we may collect information about you from publicly available sources, your references, business-to-business market intelligence companies and other service providers.

Purposes for which we will use your personal data

We collect information from you in the course of our business including through your use of our website, your relationship or interactions with our staff or when you engage us or another security company in the provision of services for the following purposes:

For recruitment purposes.

  • To provide services and/or information to you.
  • To fulfil our legal and regulatory requirements including establishing, exercising or defending legal claims.
  • To respond to your requests, enquiries or complaints.
  • To manage and administer our relationship with you and our clients.
  • To transmit personal data between Security company businesses for internal administrative, organizational and operational purposes.
  •  To prevent and detect fraud and other criminal offences.
  •  To ensure network and information security.
  • To host, maintain and improve our marketing communications website.

We may also use your personal data for:

Direct Marketing

We may use your personal data to send you marketing communications about services, events, courses, surveys, promotions and competitions by InfoSolarShop or other Security companies and to display content that we believe may be of interest to you. We will only contact you for these marketing purposes in accordance with our legitimate business interests or where you have explicitly agreed to this. Your agreement to the use of your personal data for these purposes is optional and if you do not wish to provide your agreement, your visit and use of our website and/or provision of services by InfoSolarShop will not be affected.

Use of our website

There are facilities on our website which invite you to provide us with personal data including our contact us form and contact email addresses. The purpose of these facilities is apparent at the point you provide your personal data and we only use that information for those purposes.

How long we keep your personal data

We keep your personal data only for as long as necessary for the purposes for which it was collected, to provide you with services, for legitimate business interests, in accordance with contract, and where required or allowed under law.

How we protect your personal data

Our website is hosted on servers in Kenya. We have appropriate physical, electronic and managerial security measures in place to protect against loss, misuse or unauthorised access to your personal data. We use network access control technology to limit access to the systems on which personal data is stored, and our IT team monitor for possible vulnerabilities and attacks. However, as the transmission of information via the internet is not completely secure, we cannot guarantee the security of your information transmitted to our website. We note that the information you provide may be confidential and we will not sell or otherwise make your personal data commercially available to any third party except that we may share information with third parties.

Your rights regarding your personal data

You have the right (subject to certain exceptions) to:

  •  Access, correct, delete, update, rectify or restrict your personal data.
  •  Object to our use and processing of your personal data or withdraw consent that you have previously given.
  • Request the transfer of your personal data to you or a third party.
  • Ask any questions about our use and processing of your personal data.

If you would like to do any of the above, please email us at and we will provide you with all rights that you are entitled to in respect of your personal data and any exceptions that may apply.

Please note that we may ask for further information from you in order to prove your identity before disclosing any personal data to you. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request. If a third party emails us in relation to the above purporting to act on your behalf, please note that we will require evidence from you and/or the third party that you have authorised them to act on your behalf in this way. We may also contact you directly in order to verify this authorisation.

If you are unhappy with the way that we have handled your personal data, you have the right to make a complaint to the authority responsible for data protection in the country that you are based. Contact details should be available online or you may alternatively ask us for assistance.

Our contact information

If you have any queries in relation to this policy, please contact us at:

 Attention: InfoSolarShop

Corporate Office Location: Ojijo Plaza 2nd Fl Suite B8, Ojijo Rd Opp Parklands Sports Club – Westlands

Shop Location : Kamae Road, Off Luthuli Avenue – Nairobi CBD

Telephone: +254 745 765 503 , +254 793 000 111